SoftrayaWho we are
This website, softraya.com, is run by Softraya Consultancy Services, a software engineering consultancy based in India. In this policy, "we" and "us" mean Softraya Consultancy Services. If you have any question about your data, email hello@softraya.com.
What we collect
We only collect what you choose to send us. When you submit the enquiry form, we receive:
- your name and business email address
- your company name, if you give it
- your country
- the service you are interested in, your estimated budget and your expected start date
- your project description
- your confirmation that we may use these details to reply
If you email us directly, we receive your email address and whatever you include in your message.
This website does not use cookies, analytics or advertising trackers.
How we use it
We use your details only to reply to your enquiry, to discuss whether we can help, and, if we work together, to prepare proposals and deliver the work. We do not sell your details, share them for marketing, or add you to a mailing list.
We process your details because you asked us to respond to you and gave your consent when submitting the form.
Services that handle data for us
- Web3Forms receives the enquiry form submission and forwards it to our email inbox.
- Our email provider stores the enquiry emails and our replies.
- Netlify hosts this website. Like most web hosts, it may log technical details such as your IP address and browser type to keep the site running and secure.
Some of these services are located outside India and outside your country, so your details may be transferred internationally.
How long we keep it
We keep enquiries for as long as we need them to respond and to follow up on a possible project. If we work together, we keep project correspondence for as long as the engagement and our legal and accounting obligations require. You can ask us to delete your details at any time.
Your rights
You can ask us to:
- tell you what details we hold about you and give you a copy
- correct details that are wrong
- delete your details
- stop using your details, by withdrawing your consent
Email hello@softraya.com and we will respond within 30 days. Depending on where you live, you may also have the right to complain to your data protection authority, for example under India's Digital Personal Data Protection Act, the UK GDPR or the EU GDPR.
Security
This website is served only over HTTPS. We limit access to enquiries to the people who need them to respond to you.
Changes to this policy
If we change this policy, we will update it on this page and change the date at the top.